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"Thank you for your excellent service. You recently undertook a shower installation and associated plumbing work for GBD at Mrs Ennions house in Greasby. Further more you were presented with an installation issue beyond your control. Not only did you advise me of this as soon as you became aware of it, but you resolved this matter with the minimum fuss and inconvenience to ourselves and our client. We thank you for your communication and professionalism and look forward to working with you again on future projects. I would have no hesitation in recommending you to clients, both existing and"